Returns & Exchanges
At TYMO Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all hair tools and accessories. Items must be returned in their original packaging and in like-new condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Package Your Tool
Securely pack the TYMO device in its original box, including all cords and accessories, to prevent damage during transit.
Receive Your Refund
After our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing